Legal
Privacy Policy
This policy explains what information we collect, why we collect it, and how you can control it. We keep this short and in plain language.
Last updated: 24 October 2026
1. Information we collect
- Details you give us at checkout or on WhatsApp: name, phone number, email address.
- Order details: which training pack you bought, amount, payment status and payment reference.
- Support messages you send us, so we can answer your questions.
- Basic technical data such as browser type and pages visited, if analytics is enabled.
Card, UPI and netbanking details are entered directly on the payment gateway. We do not receive or store your full card number or UPI PIN.
2. Payment processing
Online payments are processed by Razorpay. Their systems handle your payment instrument data under their own privacy policy and PCI-DSS obligations. We only receive the payment status, amount and a payment identifier so we can confirm your access.
3. How we use your information
- To deliver the training access you purchased and confirm your payment.
- To provide support on WhatsApp, phone or email.
- To send access links, receipts and important service updates.
- To prevent fraud, duplicate payments and misuse of course material.
We do not sell your personal data to anyone.
4. Sharing
We share only what is necessary with service providers who help us run the business: the payment gateway, our email and WhatsApp communication tools, and hosting providers. We may also disclose information if required by law.
5. Cookies and analytics
We use essential cookies needed for the site and checkout to work. If we enable analytics or advertising measurement, it is loaded only with your consent where consent is required. You can block or clear cookies in your browser settings at any time.
6. How long we keep data
Order and payment records are kept as long as required for accounting, tax and dispute resolution. Support conversations are kept only as long as needed to help you. You can ask us to delete data that we are not legally required to keep.
7. Your choices
You can ask us for a copy of the personal data we hold about you, ask us to correct it, or ask us to delete it. Write to us from the email or phone number you used at checkout so we can verify the request.
8. Children
Our training is intended for adults and for students who are 16 years or older with the knowledge of a parent or guardian. We do not knowingly collect data from children below 13.
9. Changes to this policy
If we update this policy we will change the date at the top of this page. Continued use of the site after an update means you accept the revised policy.
Contact
Automobile Doctor India Pvt. Ltd. (Indian Automobile Doctor)
2427 NH5 Hitech Square, Pandra, Bhubaneswar, Odisha 751010
Email: hello@indianautomobiledoctor.com|Phone / WhatsApp: +91 80937 77701